Best Western Kilima Hotel

Liked the lounge area adjacent to the bedroom, which gave lots of light. STAFF ARE OUTSTANDING. Breakfast is delicious. Gaynor in the dining room is an absolute ray of sunshine. She never stops and works really hard. Hazel, Alex and Mandy running reception bend over backwards to help clients. Rooms cleaned by very friendly cleaning team - fabulous pool. Lovely homely atmosphere. Quick 10 minute walk to town.

Was in room 17 ground floor. Spacious with bath as well as shower. Room was a few footsteps away from beautiful lounge opening out on to terrace where I sat with a coffee morning & evening. Felt like having a suite with private terrace.

Our room was very clean and spacious, The bathroom was very clean and lovely bath. Staff were very friendly and welcoming, and would do anything for us. We loved that the room was on the ground floor and there was always plenty of room to park in the car park. Breakfast was delicious and everything was hot and fresh. I loved the building and the high ceilings. Well done. We thoroughly recommend the hotel to anyone and we are already planning our next visit. Thanks very much. Andrea and Simon x

The beds were sooooooo comfy and the weight of the duvet just right to enhance sleep. The staff were so friendly and couldn’t do enough for you Breakfast was amazing with lots of choice and lovely fresh fruit salad , the cooked breakfast was cooked to your order and definitely worth the money. It was a pleasant walk into York centre from here.

Largely felt clean but the standout is the staff, they were so friendly and couldn't do enough for you, especially the kind woman who checked me in. Easily walking distance to station and town centre.